bh999d Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between bh999d ("Platform", "we", "our") and users ("you", "member"). By visiting the bh999d website, creating an account, or playing any game, you are considered to have fully and unconditionally accepted these Terms. If you do not agree with these Terms, please do not use the platform.

1 Definitions and Introduction

"bh999d" refers to this online gaming platform that provides slot games, live casino, fishing games, Callbreak, and cricket betting services for users in Bangladesh.

"Member" refers to a person who has registered on the bh999d platform and has an active account.

"Services" refers to all gaming, betting, and financial transaction services provided through bh999d.

"Taka" or "৳" refers to the Bangladeshi Taka (BDT), which is the only accepted currency on this platform.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to register and play on the bh999d platform:

• You must be at least 21 years of age or older. This platform is open only to those aged 21 or above.
• You must be an adult residing in Bangladesh.
• You must have a valid mobile number and an active mobile banking account (bKash, Nagad, Rocket, or Upay).
• The same person may not create multiple accounts. If multiple accounts are found, bh999d reserves the right to close all of them.
• Persons who place bets on behalf of others or who are members of professional betting syndicates may not use this platform.

3 Account Registration and Security

3.1 Registration Process

To create an account on bh999d, you must provide accurate and complete information. Providing false or misleading information may result in permanent account closure and forfeiture of your balance.

3.2 Account Verification

bh999d may request additional documents for identity verification at any time. The right to temporarily suspend withdrawals is reserved if the required documents are not provided.

3.3 Password and Security

It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone. Report any unauthorized access to your account to our support team immediately.

4 Deposit and Withdrawal Policy

4.1 Deposits

Accepted payment methods for deposits on bh999d: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal processing time is generally 10–45 minutes. Withdrawals will be approved subject to the following conditions:

• The account must be fully verified.
• Applicable wagering requirements must be met.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be temporarily suspended if suspicious activity is detected.

4.3 Fraudulent Transactions

If any fraudulent or suspicious financial activity is detected, bh999d reserves the right to immediately suspend the account and hold the funds.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

A 120% bonus of up to ৳20,000 is available on the first deposit at bh999d. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw the bonus, a wagering requirement of 25 times the total bonus amount must be completed.

5.2 Bonus Usage Rules

• The bonus will be given only once — per member, per household, or per device.
• If wagering is not completed within 30 days of receiving the bonus, the bonus will be cancelled.
• If a withdrawal is requested while wagering is in progress, the bonus and any associated winnings may be cancelled.
• bh999d reserves the right to modify or cancel the bonus program at any time.

5.3 VIP Program

Regular players can be promoted to three VIP tiers: Bronze (up to 0.3% cashback per week), Silver (up to 0.7% cashback per week), and Gold (up to 1.0% cashback per week). The criteria for VIP tier changes are determined by bh999d and may be modified at any time.

6 Gaming Rules and Fair Play

bh999d is a secure and reliable platform that operates with SSL encryption and ensures fair play. All game outcomes are determined by a certified Random Number Generator (RNG).

6.1 Prohibited Activities

• Using any software, bots, or automated methods to play games.
• Exploiting system errors or bugs to gain an unfair advantage.
• Colluding with other members to place bets.
• Money laundering or any illegal financial activity.
• Threatening or abusing platform staff or other members.

6.2 Technical Issues

bh999d will not be held responsible for bets lost due to disconnection or technical errors, however each complaint will be reviewed. Server records will be considered final.

7 Responsible Gaming

bh999d believes that gaming should be for entertainment. We are committed to responsible gaming and encourage members to:

• Set daily, weekly, or monthly spending limits.
• View gaming as entertainment, not as a source of income.
• Seek help immediately if signs of addiction appear.
• Play only within your means — do not place more bets to try to recover lost money.

For more information, visit our Responsible Gaming page.

8 Privacy and Data Protection

bh999d places the highest importance on the security of your personal information. Read our Privacy Policy for details on how we collect, use, and protect your data.

8.1 Use of Information

The information you provide will be used only to improve services, verify identity, process financial transactions, and meet legal regulatory obligations. Your information will not be sold to third parties.

8.2 Cookies

bh999d uses cookies to improve the website browsing experience. Continued use of the platform will be taken as consent to the cookies policy.

9 Copyright and Intellectual Property

All content on the bh999d platform — logos, graphics, software, text, designs, and brand elements — is protected by bh999d's intellectual property rights.

• Copying, distributing, or using any content for commercial purposes without written permission is prohibited.
• Content from third-party game providers (such as Pragmatic Play, JILI, PG Soft, and Spribe) is governed by their respective licenses.

10 Limitation of Liability

To the maximum extent permitted by law, bh999d will not be held liable for:

• Any loss caused by internet disconnection or hardware failure.
• Delays or failures related to third-party services (payment gateways).
• Any loss resulting from sharing account information with others.
• Force majeure events (natural disasters, government directives, etc.).

In any situation, bh999d's maximum liability will be limited to the total amount held in your account at the time of the dispute.

11 Account Suspension and Closure

11.1 Closure by bh999d

bh999d may temporarily or permanently close an account at any time in the following cases:

• Violation of any part of these Terms.
• Detection of fraudulent or illegal activity.
• Registration using false information.
• Extended inactivity (more than 12 months).

11.2 Closure by Member

You may request account closure at any time via our live chat or email. Any remaining balance may be withdrawn subject to applicable wagering requirements before the account is closed.

12 Dispute Resolution

Any dispute between bh999d and a member will first be attempted to be resolved amicably. The dispute resolution process is:

1. Submit your complaint first via live chat or email ([email protected]).
2. The support team will provide an initial response within 72 hours.
3. If needed, the matter will be escalated to higher authorities.
4. If both parties cannot reach an agreement, bh999d's final decision will be binding.

13 Changes to Terms

bh999d reserves the right to modify these terms and conditions at any time. Changes will take effect from the date they are published on the website. Members will be notified of significant changes via email or in-app notification.

Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore recommended that you review this page regularly.

14 Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali